Shipping Policy

Effective Date: 27/03/2025

At Perfect.lk, we are committed to delivering your orders quickly and efficiently. Please review our shipping policy below.

1. Delivery Time

• We offer fast shipping within 2 days for most orders.
• Delivery times may vary based on location and product availability.

2. Cash on Delivery (COD)

• We provide Cash on Delivery (COD) for all orders.
• Customers must have the exact amount ready at the time of delivery.
• COD is available only in select locations.

3. Shipping Charges

• We offer free shipping on orders above Rs 1,999.
• A standard shipping fee of Rs 350 applies to smaller orders.

4. Order Processing

• Orders placed before 9 a.m are processed the same day.
• Orders placed after cut-off time will be processed the next business day.

5. Delivery Partners

• We work with trusted delivery partners to ensure safe and timely shipping.

6. Delayed Shipments

• In rare cases, delays may occur due to unforeseen circumstances such as weather conditions or holidays.
• We will notify customers if there are any significant delays.

7. Address Accuracy

• Please ensure your shipping address is correct before placing an order.
• We are not responsible for deliveries to incorrect addresses provided by customers.

8. Order Tracking

• Tracking details will be shared via email/SMS once your order is dispatched.

9. Contact Us

If you have any shipping-related questions, please reach out to us:

📧 Email: info@perfect.lk
📞 Phone: +94777141744